Are Oak Shop’s products authentic? 

-Yes, we guarantee that all of our products are verified. 

Does Oak Shop sell used products? 

-No, all of Oak Shop’s products are in perfect condition. 

Where does Oak Shop ship from? 

-Our headquarters in Canada

Could I return my order after my purchase? 

-No, all sales are final due to rarity of Oak Shop’s products

Could I cancel my order after it gets purchased? 

-No, all sales are final. 

Could I order online and pick up my product(s) in the store? 

-Yes, you could visit our three locations in Montreal, Laval and Ottawa. 

How can I track my order? 

-Visit your order confirmation and click ‘Track Package’. You could find your order confirmation in your email.